CUSTOMER CARE

Unit 1, Mendip Ave, Worle, Weston-super-Mare, Somerset, England, BS22 6HN.

Tel: 01934 522666 EMAIL ME

Open from 10:30 - 5:30. Closed Sundays & Mondays. Appointments not always necessary.

CUSTOMER CARE

Also visit:

For details of two other great artists under our roof - "Painless" Chris Thomas and Steve Black.

F.A.Q.

We are, of course, Health Authority registered and we use clean, sterile equipment and new, sterile needles for every customer. I am an ex-hygiene inspector so you are in safe hands - I take hygiene VERY seriously, as do the guys from Painless Chris who shape my studio premises. I will happily demonstrate our hygiene procedures if you have any concerns.

Although the chances of any customer carrying pathogens is very small, we follow strict rules to ensure that no matter how small the risk, there is no chance of a problem.

These rules include:

	Needles - we use single-use needles that are disposed of after every customer. Prior to use all new needles have been sterilised in approved autoclaves which are tested to ensure they reach the correct time and temperature to kill any microbes which might be present. After use needles are disposed of in yellow sharps containers and taken away by our clinical waste contractor.
	Tips & Grips - the needle sits within tips which are heavy duty metallic. Like surgical instruments in an operating theatre, they are cleaned in an ultrasonic bath after use to move all traces of ink. They are then rinsed and sterilised in our approved autoclave and stored under hygienic conditions ready for use.
	Ancillary equipment - the machines, trigger bottles and other equipment which are handled by the tattooist during a tattoo are all covered in plastic to ensure that contamination cannot be passed between customers. The plastic covers are changed between each customer. This is a fundamental basic of tattoo hygiene but you'd be surprised how many studios do not follow this protocol.
	Sterile chain of events - as well as ensuring our tattoo equipment is clean and sterile, we ensure that there are no other opportunities for contamination. For instance, we do not answer the phone with contaminated gloves on.
	Our artists - all three of our artists have been Hepatitis vaccinated and are fully trained in hygienic procedures.
	Our premises - we have invested a good deal of time and money ensuring our premises are designed to be cleanable, including industrial hygienic flooring and wipe-clean surfaces throughout.
	Your comfort - we take time and care to ensure you are comfortable before we start any tattoo. If you're nervous, please tell us and we can reassure you (though there is REALLY no need to be - it's easy!). I am also trained in Basic Life support so that if the worst did occur, we can administer first aid. Our premises are also opposite a health centre - though we haven't needed their assistance in the 6 years we've been here!

Contact Information

We prefer you to visit the shop to discuss your needs because tattoos are a visual medium and its difficult - if not impossible - to do by phone or e-mail. Phone for a time for a free consultation. However if you have general queries which are not answered in our advice section, by all means e-mail us or call us.


Telephone - 01934 522666 Address - Unit 1, Mendip Ave, Worle, Weston-super-Mare, Somerset, BS22 6HN.

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Contact Information

Send mail to wendykustom@aol.com with questions or comments about this web site. Copyright © 2006 KUSTOM KULTURE TATTOO STUDIO. Last modified: Tuesday, 20 November 2007