Unit 1, Banwell Court, 169 High Street, Worle, Weston-super-Mare, Somerset, England, BS22 6JA.

Open from 10:30 - 5:30. Closed Sundays & Mondays. 

Appointments recommended but not always necessary.

Please call before travelling any distance to avoid disappointment.  Thanks!

Tel:  01934 522666             EMAIL ME

Home COVER-UPs FIRST TIMERS CUSTOMER CARE AFTER-CARE CHOOSING F.A.Q.

 

 

 

CUSTOMER CARE

 

Also visit:

For details of two other great artists under our roof - "Painless" Chris Thomas and Dave Hall.

 

F.A.Q.

We are, of course, Health Authority registered and we use clean, sterile equipment and new, sterile needles for every customer. I am an ex-hygiene inspector so you are in safe hands - I take hygiene VERY seriously, as do the guys who share my studio premises.  I will happily demonstrate our hygiene procedures if you have any concerns. 

 

Although the chances of any customer carrying pathogens is very small, we follow strict rules to ensure that no matter how small the risk, there is no chance of a problem. 

 

These rules include:

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Needles - we use single-use needles that are disposed of after every customer.  Needles are purchased pre-sterilised.  After use needles are disposed of in yellow sharps containers and taken away by our clinical waste contractor.

 

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Tips & Grips - the needle sits within tips which are heavy duty metal. Like surgical instruments in an operating theatre, they are cleaned in an ultrasonic bath after use to move all traces of ink.  They are then rinsed and sterilised in our approved autoclave and stored under hygienic conditions ready for use. The autoclave is tested to ensure it reaches the correct time and temperature to kill any microbes which might be present, on EVERY CYCLE.

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Ancillary equipment - the machines, trigger bottles and other equipment which are handled by the tattooist during a tattoo are all covered in plastic to ensure that contamination cannot be passed between customers.  The plastic covers are changed between each customer.  This is a fundamental basic of tattoo hygiene but you'd be surprised how many studios do not follow this protocol.

 

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Sterile chain of events - as well as ensuring our tattoo equipment is clean and sterile, we ensure that there are no other opportunities for contamination.   For instance, we do not answer the phone with contaminated gloves on.

 

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Our artists - all three of our artists are fully trained in hygienic procedures.

 

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Our premises - we have invested a good deal of time and money ensuring our premises are designed to be cleanable, including industrial hygienic flooring and wipe-clean surfaces throughout.

 

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Your comfort - we take time and care to ensure you are comfortable before we start any tattoo.  If you're nervous, please tell us and we can reassure you (though there is REALLY no need to be - it's easy!).  Wendy is also trained in Basic Life support so that if the worst did occur, we can administer first aid.  Our premises are also near a health centre - though we haven't needed their assistance in all the years we've been here!

 

Contact Information

We prefer you to visit the shop to discuss your needs because tattoos are a visual medium and its difficult - if not impossible - to do by phone or e-mail.  Phone for a time for a free consultation. However if you have general queries which are not answered in our advice section, by all means e-mail us or call us.

 
Telephone - 01934 522666      Address - Unit 1, Banwell Court, 169 High Street, Worle, Weston-super-Mare, BS22 6JA.
 
Send mail to wendykustom@aol.com with questions or comments about this web site.  Copyright © 2008 KUSTOM KULTURE TATTOO STUDIOLast modified: Friday, 22 January 2010